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Data Protection

Category News Date 9 May 2018

The law is changing, we need your express permission to send you communications. I’m sure you’ll all have heard the initials GDPR banded about on the news!

If you regularly receive e-mail updates or letters from SELVIS then you’ll have to actively tell us you’d like to continue.  Just give us a ring 0203 815 3660. We’ll tell you about what we’re up to, what you can join in with, what other organisations are doing and when appropriate will connect you to local campaigns and consultations.

As an organisation we’ve always kept the absolute minimum data about you to enable us to offer you a service and you’ve always been welcome to take a look at any information we have about you. We’ve got robust measures in place to protect your data and we’re happy to talk these through with you.

Below you’ll find the SELVIS privacy in full again if you questions please don’t hesitate to get in touch info@selvis.org.uk or 0203 815 3660.

SELVIS Privacy Policy

South East London Vision (SELVIS) is a charitable incorporated organisation (CIO) registration number 1159352. Our registered office is CAN Mezzanine, 7 -14 Great Dover Street, London SE1 4YR.

Here at SELVIS we take your privacy seriously and promise to keep your details secure.

This policy explains how we use your personal information and the reasons for keeping it, as well as your rights under the new General Data Protection Regulation.

How do we collect information from you?

We obtain information about you, for instance when you use our website, when you contact us about services, if you make a donation, or if you register to receive one of our newsletters.

What type of information is collected from you?

The personal information we collect might include your name, address, email address, IP address, and information regarding what website pages are accessed and when. We may also hold special categories of personal data about you such as information about your eye condition.

Who has access to your information?

We will not sell or rent your information to third parties.  We may share your information with third parties such as MailChimp or SurveyMonkey in order to send you marketing communications or to canvass your opinion.

SELVIS is supported by Thomas Pocklington Trust (Pocklington).  Pocklington provides back office services to SELVIS, including finance and HR support.  As a result, your personal information may be shared with Pocklington and its third party providers for the purposes of completing tasks and providing services to you, for example:

  • Pocklington’s IT providers,  BrightCloud Technologies Ltd
  • Pocklington’s payroll administration service, Trace Payroll Services
  • Pocklington’s pension administration service, The Pensions Trust
  • Pocklington’s financial and accounting system, aCloud.

You can read more details about Pocklington’s privacy policy on their website, http://www.pocklington-trust.org.uk/

Third party providers used by SELVIS include:

  • Our website infrastructure providers,  B1 Creative
  • Our website analytics service, Google Analytics

However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have agreements in place that require them to keep your information secure and not to use it for their own direct marketing purposes.

We work closely with trusted partners to provide you with the services you have requested, for instance Metro Blind Sport, London Vision.  These partners will use your details to provide you with information. In some cases, they will be acting as a data controller of your information and therefore we advise you to read their Privacy Policy.

How is your information used?

We may use your information, with your explicit consent, to:

  • process and administer your request for attendance at events and activities or to receive newsletters;
  • send you communications which you have requested and that may be of interest to you. These may include information about events, campaigns or appeals concerning visual impairment, sector news or research findings;
  • seek your views or comments on the services we provide;
  • notify you of changes to our services;Where it is necessary for the performance of a contract, Pocklington will use your information to:
  • Where you have indicated to us that you prefer to be contacted by telephone or post, we will do so on the basis of pursuing our legitimate interests in providing you with a service or information.
  • process a job/volunteer application;
  • if you are an employee/volunteer, to administer payroll, expenses and pension payments
  • process invoice payments

We review our retention periods for personal information on a regular basis.  We will hold your personal information on our systems for as long as you continue to use our services.  Once you have indicated that you no longer wish to receive our services, your information will be held on a suppression file to ensure that you don’t receive further communications from us.

Your choices

You have a choice about whether or not you wish to receive information from us. If you wish to receive newsletters and other communications from us by email about our exciting services and events, we will be relying on you giving us consent about how and why we contact you.  You can withdraw this consent at any time either by choosing ‘unsubscribe’ on the communications sent to you, or by emailing info@selvis.org.uk or contacting:  SELVIS CAN Mezzanine, 7 -14 Great Dover Street, London SE1 4YR.

Tel:  020 3815 3660

We will not contact you for marketing purposes by email or text message unless you have given your prior consent. We may contact you for marketing purposes by post or telephone in order to pursue our legitimate interests unless you have indicated that you do not wish to be contacted in this way. You can change your marketing preferences at any time by contacting us at info@selvis.org.uk  or on 020 3815 3660

Your rights

  • The accuracy of your information is important to us. You can update or correct your personal data by contacting us.
  • You have the right to access the information we hold about you by making a ‘Subject Access Request’.
  • In certain circumstances, you have the right to ask us for the data we hold about you to be erased.
  • In certain circumstances, you have the right to ask us to restrict the processing of your personal data.
  • You have the right to object to the processing of your data if
  • It is being processing based on legitimate interests or the performance of a task in the public interest/exercise of official authority (including profiling);
  • The communication is direct marketing (including profiling)
  • It is being processed for purposes of scientific/historical research and statistics.
  • You have the right to data portability, which allows you to obtain and reuse your personal data for your own purposes across different services.

If you want to know more about your rights under the General Data Protection Regulation, or if you are unhappy with the way we have handled your information, you can visit the Information Commissioners Office website at www.ico.org.uk or contact their helpline on 0303 123 1113.

Our security precautions

When you give us personal information, we take steps to ensure that it’s treated securely. All information you give to us is stored on secure servers and encrypted laptops are used when processing data.

Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and unfortunately this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee its security during transmission. Once we receive your information, we make every effort to ensure its security on our systems.

Use of ‘cookies’

Like many other websites, the SELVIS website uses cookies. ‘Cookies’ are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. This helps us to improve our website and deliver a better, more personalised service.  You don’t have to consent to website cookies if you don’t wish to do so.

Links to other websites

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit.


We are concerned to protect the privacy of children.  If you are a child and wish to access our services, then we will seek your consent to process your personal data.  Your rights under the General Data Protection Regulation as a child are the same as those for an adult and are set out earlier in this document.

Transferring your information outside the European Economic Area (EEA)

As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the EEA. By way of example, this may happen if any of our servers are located in a country outside of the EEA.

If we transfer your information outside of the EEA in this way, we will take steps to ensure that appropriate safeguards are in place and security measures are taken, e.g.  any contracts we enter into contain ‘sufficient guarantees’ that the requirements of the GDPR will be met and your privacy rights continue to be protected as outlined in this Policy.

Review of this Policy

We keep this policy under regular review. This Policy was last updated in March 2018.

If you have any questions regarding this policy or how we use your personal information, please email info@selvis.org.uk or contact:

SELVIS CAN Mezzanine, 7 -14 Great Dover Street, London SE1 4YR. Tel: 020 3815 3660



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Bone fan on display

SELVIS Greenwich Outings

Category News Date 25 April 2018

Over the last couple of weeks we have enjoyed some time in Greenwich. With the start of warmer weather members joined us for a walk in Greenwich Park. We met our excellent walk leader Sue Yates from the Friends of Greenwich Park along with her husband Bob at St Marys gate. After taking us into the herb garden we all made it up to the top of the hill! Sue gave us great detailed information about the park including its history, the trees and wildlife in the park and the plans for the future. We were even lucky enough to spot a deer! We are looking forward to returning later in the year to enjoy an outdoor concert at the bandstand. Many thanks to Sue, Bob and our volunteers Hughbert and Mun for all their help and support on the day.

Here are some photos of the group in Greenwich park

Group photo at Greenwich Park

Photo shows the group at Greenwich park

Photo shows members inside tree

Photo shows members around a tree


Photo shows fields of daffodils

Photo shows deer grazing in the park


On Monday 23rd April SELVIS members visited The Fan Museum in Greenwich for an object handling session and tour. This was another excellent tour, starting with refreshments served in The Orangery. We then moved inside the Museum and had the opportunity to handle a variety of fans of all shapes and sizes including one with extravagant dyed pink ostrich feathers! We all learnt so much and had many questions for the curator. Thank you to Jacob and everyone at The Fan Museum for making our group so welcome and for such an enjoyable visit. It was a fantastic morning and we plan to return here too. Here are some photos from our visit.

Group enjoying tea in the Orangery       

Photo shows group enjoying tea in The Orangery      Photo shows group listening to talk about fans


Photo shows tour guide Jacob with portrait of Fan museum founders

Photo shows group enjoying a touch tour. One member holding the dyed pink ostrich fan



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